Owners

Overview | Reservations | FAQ | List Your Property

RESERVATIONS

What is the process once a Renter selects your vacation property?

1. The Renter will click Check Availability – located on their Shopping Cart page or the Property Details page.
   
   
2. The Check Availability request will be sent to you, the property owner or designated agent, by email. This email will notify you that you have an availability request and prompt you to login to retrieve the detailed notice.
   
   
3. The availability request will ask you to indicate if your property is available for the requested dates. You simply click yes or no where indicated.
   
   

   Note: In addition to renters indicating their specific requested travel dates, they may also choose the option to include travel date flexibilities to further increase the chances for availability.
   
   

   Note: It is important that Owner replies are done at your earliest convenience to avoid the risk of the Renter finding another property.
   
   

4. When a Renter receives confirmation that your property is available, they will then request a Booking Reservation. The Owner will then receive notice by email and be prompted to login to confirm acceptance or rejection of this booking. When you have confirmed acceptance, the booking reservation is finalized.

RESERVATION PAYMENT

Each property owner lists their own published rental rates and policies. BC Vacation Properties does not add any additional fees to the renter. Both the Renter and Owner receive a detailed breakdown of all information for the reservation.

The following information is provided:

• Clients contact and credit card information
• Property owner or agent contact information
• Guest arrival and departure travel dates
• Total number of occupants
• Total nightly, weekly or monthly rate
• Extra occupant fee (if applicable)
• Extra pet fee (if applicable)
• Cleaning fee (if applicable)
• Sub total
• Standard booking fee (10% plus 7% GST)
• Reservation deposit amount
• Taxes (if applicable)
• Future balance due amount
• Taxes (if applicable)

Once the reservation booking is confirmed, the property owner or agent will contact the guest directly from this point on.

The guest’s credit card will be charged our standard 10% booking fee plus 7% GST tax. This fee is calculated on the Sub Total. The property owner collects the 90% of the balance owing.

The property owner or agent will charge the guest's credit card for the agreed and specified reservation deposit or total amount due at time of booking. These payments are handled directly between the renter and the property owner or agent.

Note: The renter’s personal and credit card information is on an encrypted and secure page for safe transmission over the internet. We collect this information for the sole purpose of providing it to the property owner to secure the renter’s booking of your property.

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